Customer complaints also was one of the instruments to conduct an evaluation and early detection against weakness of the system or deviation the implementation of the manual certificate. It is also indispensable to reach the real world class university.

We hope for those who feel dissatisfied with the services provided by the work unit Brawijaya University, both academic and non academic, this complaint submitted a complaint through the menu. Customers can lodge complaints is any person who receives or relating to services provided by Brawijaya University, covering among other; a student , a lecturer , employees , parents of students , as well as other parties that deals with the services provided by Brawijaya University .

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